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saitrix

AI chat assistants

The first reply is where deals are won. Make it instant.

The problem it removes

Half of your inquiries arrive when nobody is at the desk: at night, on weekends, during lunch. By morning the customer has already written to three competitors, and the one who answered first got the conversation.

Managers spend most of their day retyping the same twenty answers: price, delivery, sizes, address, how to pay. The interesting inquiries wait in the same queue as the routine ones.

What gets built

  • An assistant trained on your business

    We load your catalog, price list, delivery terms, and policies into a knowledge base. The assistant answers from it and only from it.

  • On the site and in Telegram

    One brain, two channels: a chat widget on your website and a Telegram bot, with shared history and consistent answers.

  • Qualification built in

    The assistant asks the two or three questions your managers would ask: what, when, what budget. The answers travel with the lead.

  • Handoff with context

    When a customer asks for a human, or the question is outside the knowledge base, a manager gets the full conversation, not a bare phone number.

What it plugs into

  • Website chat widget (a single script tag)
  • Telegram bot on your company account
  • amoCRM / Bitrix24 lead creation
  • Handoff to a manager's Telegram or CRM inbox

What typically changes

  • First response time drops from hours to under a second, around the clock.
  • Managers stop answering routine questions and work only qualified conversations.
  • Night and weekend inquiries stop dying in the inbox.

Framed from industry benchmarks and typical deployments, not from named clients.

Where it lives in pricing

The Start package is exactly this system: assistant, knowledge base, one integration. Growth adds CRM wiring and analytics on top. All packages and details

How long does the knowledge base take to prepare?

For most businesses one working session: you send documents, price lists, and site links, and we structure them. The assistant is answering test questions the same week.

What if a customer asks something the assistant cannot know?

It says plainly that it will connect a manager, records the question, and notifies your team. Unanswered questions become knowledge-base updates, so the system gets denser every week.

Can it write in Uzbek?

Yes. The assistant detects the customer's language and answers in Uzbek or Russian; English is available for international visitors.